FAQs

We currently ship wine to customers across the United States where direct-to-consumer shipping is permitted. We ship House SixSixteen merch nationwide. Visit our Where We Ship page for more details.

Simply browse our collection, add your favorite wines to your cart, and check out securely online.

Orders are typically processed within 3-5 business days, with delivery times varying by location. Standard shipping typically takes 5–7 business days. Expedited options are available at checkout. Wine shipments may take longer depending on your state and carrier availability.

Yes. By law, an adult signature (21+) is required upon delivery of all wine orders. Please ensure someone over the age of 21 is available to sign at the delivery address. We recommend using a business address if you are frequently away from home during delivery hours.

Not at this time. We currently ship within the United States only.

Please contact us within 48 hours of delivery at info@housesixsixteen.com with photos of the damage. We will work with you to resolve the issue promptly.

Due to the perishable nature of wine and applicable alcohol regulations, we are unable to accept returns on wine purchases. If your wine arrives damaged or there is an issue with your order, please contact us within 48 hours of delivery and we will make it right.

Merchandise orders are final sale.

We currently offer two wines — our 2024 Lodi, California White Blend (80% Chenin Blanc, 20% Viognier) and our 2024 Russian River Valley Pinot Noir. 

Serve the White Blend chilled at 45–50°F. Serve the Pinot Noir at 55–60°F — we recommend decanting for 20–30 minutes before pouring to allow it to fully open.

The White Blend is best enjoyed within 3–5 days of opening when stored with a wine stopper in the refrigerator. The Pinot Noir is best within 3–5 days stored with a stopper at a cool room temperature or in the refrigerator.

Yes! Refer to the wine product page for pricing information.

We accept all major credit and debit cards, Apple Pay, Google Pay, and Shop Pay at checkout.

We begin processing orders quickly. If you need to make a change or cancellation, please contact us at info@house616wines.com as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes once an order has entered fulfillment.

There is no minimum order for our wine or merch. However, our complimentary wine tote is included with purchases of four or more bottles!